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Create a Content Expiry Register for an Outsourced Website

Track time-sensitive pages, review dates, owners, replacement actions, and removal effects after launch.

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**Published: September 1, 2026**

Campaigns, event pages, offers, staff profiles, and policy notices can become misleading when nobody owns their review date. A content expiry register turns future cleanup into planned operational work.

Record what makes content stale

For each item, capture its canonical URL, content type, business owner, publication date, review date, expiry condition, dependencies, intended action, and approval route. Distinguish a review date from an automatic removal date so useful evergreen material is not deleted by mistake.

Plan the end state before publishing

  • Choose update, archive, redirect, or removal criteria.
  • Identify incoming links and navigation placements.
  • Preserve required records outside the public site.
  • Schedule owner reminders with enough review time.
  • Manage risk and ownership

    Do not let a vendor decide alone whether regulated, contractual, or historically important content can disappear. A redirect should serve a relevant successor, not merely hide an expired page.

    Define acceptance

    Review the register at handoff and confirm every dated item has an active client owner. Include the procedure for updating internal links, metadata, sitemap entries, and redirects.

    Further reading

    Read the related guide

    Read the related guide

    Source

    GOV.UK Service Manual

    Frequently asked questions

    Who should own this record?

    A named client owner should approve business rules and access. The outsourced team maintains implementation detail and supplies repeatable evidence.

    When should the team review it?

    Review it before implementation, at acceptance, and whenever a related service, policy, account, or production component changes.

    Does a template prove the work is complete?

    No. The completed record must match the implemented website and be supported by checks that another reviewer can repeat.

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