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Set Up an Editorial Workflow for Outsourced Website Design

Clarify drafting, design review, approval, publishing, and correction ownership across client and vendor teams.

Website design production workspace

**Published: September 1, 2026**

Content delays often look like design delays because nobody knows when copy is ready to enter a layout. An editorial workflow separates drafting, factual review, design fit, legal review, and publishing into visible decisions.

Give each state a clear meaning

Define states such as draft, subject review, approved for design, staged, approved for publish, and live. For every state, name the person allowed to move content forward, the evidence required, and what sends it backward. Set one canonical document or system as the source of truth.

Protect approved copy during production

  • Freeze a version before layout work begins.
  • Track design-driven edits as proposed changes.
  • Route factual changes back to the content owner.
  • Compare the live page with the approved source.
  • Manage risk and ownership

    Chat reactions and meeting silence are not durable approval. Avoid giving every stakeholder publishing access or allowing parallel documents to compete as the final version.

    Define acceptance

    A successful handoff lets the client trace live content to an approval record and correct it without vendor dependence. Include publishing permissions, rollback steps, and correction contacts.

    Further reading

    Read the related guide

    Read the related guide

    Source

    GOV.UK Service Manual

    Frequently asked questions

    Who should own this record?

    A named client owner should approve business rules and access. The outsourced team maintains implementation detail and supplies repeatable evidence.

    When should the team review it?

    Review it before implementation, at acceptance, and whenever a related service, policy, account, or production component changes.

    Does a template prove the work is complete?

    No. The completed record must match the implemented website and be supported by checks that another reviewer can repeat.

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